Privacy Policy

Privacy Policy

Effective Date: September 10, 2026

Sunnyland Outdoor Living (“Sunnyland,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, visit one of our stores, communicate with us, or otherwise interact with Sunnyland Outdoor Living.

Information We Collect

We may collect information that you provide directly to us or that is collected when you interact with our business, including:

Contact Information: Name, email address, phone number, billing address, and shipping address.
Transaction Information: Purchase history, order details, products purchased, payment-related information, and delivery information.
Device and Usage Information: IP address, browser type, device information, pages visited, interactions with our website, and similar information.
Communication Information: Emails, messages, forms, texts, customer service communications, and other information you provide when communicating with us.
Marketing Information: Information relating to your interactions with our advertising, email campaigns, website, and other marketing communications.

How We Use Your Information

We may use your information to:

Process, fulfill, deliver, and service orders.
Communicate with you regarding purchases, deliveries, warranties, service requests, or other transactions.
Provide customer service and respond to inquiries.
Send marketing communications, including email and SMS communications when permitted.
Personalize and improve our website, advertising, marketing, products, services, and customer experience.
Measure the effectiveness of our advertising and marketing.
Create and manage advertising audiences using information collected directly through your interactions with Sunnyland.
Detect fraud, protect our business and customers, and maintain the security of our systems.
Comply with applicable laws and legal obligations.

Advertising and Marketing Services

We may work with third-party service providers, including advertising and analytics platforms, to help us advertise our products and services, measure the effectiveness of our advertising, and better understand our customers.

We may provide certain customer information that we collected directly from you, such as your name, email address, mailing address, or other permitted information, to service providers such as Google for advertising, audience matching, advertising measurement, and related services performed on our behalf.

For example, we may use services such as Google Customer Match to securely match information from our customer records with accounts maintained by an advertising platform. This may allow us to reach existing customers with relevant advertising or measure and improve our advertising campaigns.

Where required by applicable law or platform policy, we will obtain any required consent before using or sharing information for these purposes.

We do not sell customer personal information to third parties for their own independent marketing purposes.

SMS / Text Messaging

If you provide your mobile phone number and separately opt in to receive SMS/text messages from Sunnyland Outdoor Living, you consent to receive messages that may include:

Promotions and special offers.
Order and delivery updates.
Customer service communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

SMS Privacy Commitment

Mobile phone numbers, SMS opt-in information, and SMS consent collected specifically for our text messaging program will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

We may disclose this information to service providers that assist us in operating our SMS program, such as telecommunications carriers and messaging platforms, solely as necessary to provide those services.

Our use of customer information for advertising services described elsewhere in this Privacy Policy does not include using a customer's SMS opt-in status or SMS consent as authorization for third-party marketing.

Sharing of Information

We do not sell your personal information.

We may disclose personal information to trusted third-party service providers when reasonably necessary for them to provide services on our behalf. These providers may include:

Payment processors.
Delivery and logistics providers.
Technology and website providers.
Email and SMS service providers.
Customer relationship management providers.
Advertising and marketing platforms.
Analytics and advertising measurement providers.
Professional advisers and other companies that assist us in operating our business.

These providers may use information only as permitted to provide services to us or as otherwise allowed or required by law.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect Sunnyland, our customers, our employees, or others.

Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, understand how visitors use it, measure advertising performance, and personalize your experience.

These technologies may collect information such as your IP address, browser or device information, pages viewed, referring websites, and interactions with our website.

Some of these technologies may be provided by third-party analytics or advertising service providers.

You may be able to control certain cookies through your browser settings or other privacy controls made available on our website.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

Your Choices

Depending on how you interact with Sunnyland and applicable law, you may have options regarding your personal information.

You may:

Unsubscribe from marketing emails using the unsubscribe link included in those emails.
Opt out of SMS messages by replying STOP.
Adjust certain cookie or browser settings.
Contact us to request access to, correction of, or deletion of personal information where applicable.

Opting out of marketing communications does not prevent us from contacting you about an existing order, delivery, warranty, service matter, or other transactional relationship.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Sunnyland is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 for advertising or marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updated Privacy Policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Sunnyland Outdoor Living
Email: info@sunnylandfurniture.com
Phone: 972-239-3716