10 YEAR LIMITED WARRANTY FOR PRODUCTS SOLD AFTER SEPT. 1, 2008
5 YEAR LIMITED WARRANTY FOR PRODUCTS SOLD PRIOR TO SEPT. 1, 2008
For new Hanamint branded products sold at retail after Sept. 1, 2008, Hanamint Corporation Inc warrants to the original retail buyer that in the event the furniture frame fails structurally, other than as a result of abuse or improper use, within ten (10) years from date of purchase, Hanamint will, at its sole option, replace the part, repair the frame, or replace entire item. Replacement will be in the original color and style whenever possible; however, equal value replacement will be offered in the event of product or color unavailability. In the event a defective item replaced by Hanamint, the warranty period for the replacement piece shall run from the date of purchase of the original item. Hanamint warrants the powder coat finish against peeling and blistering (but not against fading and wear, as these may be expected due to the nature of hand-applied finishes) for three (3) years from date of purchase. Some aspects of the Hanamint finishes are hand-applied and some variation in these finishes must be expected and is normal; normal variations in finishes shall not be considered defects and are not covered under this limited warranty. Warranty period is one (1) year for cushions, sling fabrics and fire pit accessories (bowls, screen covers, grates and pokers). This limited warranty does not cover damage to fire pits due to excessive heat.
This limited warranty applies to residential use only and to only the original retail purchaser of the prod- uct and is not transferable. This limited warranty does not apply to products that are sold “as is” or without warranty (whether or not labeled as such), nor to products sold under terms, e.g., “all sales final” or similar language, that do not allow returns or refunds by the retail buyer to the retail seller. Hanamint does not warrant against acts of nature, commercial use, normal wear and tear, chipping, fading, expo- sure to harsh chemicals or solvents, abuse, freeze damage, glass breakage, or failure to take reason- able care of the furniture. Hanamint shall not be liable for transit damage to the retail buyer’s location. If requested by Hanamint, goods must be returned for inspection or a photograph provided to Hanamint Corporation, Inc. or its authorized representative, when requesting parts, replacement, or repair. Hana- mint shall not be liable for shipping charges either to or from its warehouse on merchandise returned after 12 months from the date of purchase.
INTERNET SALES: To ensure customer satisfaction, Hanamint requires dealers who sell Hanamint product for delivery to customers outside of the dealer’s geographic trading area, i.e. the geographic area in which the dealer’s store is physically located, to have Hanamint product shipped and delivered to such purchasers via a “White Glove” delivery service that delivers and assembles the Hanamint prod- uct and removes all debris. Failure by the dealer or the retail purchaser to use a “White Glove” delivery service voids all Hanamint warranties.
TRANSSHIPPING: Hanamint sells only to authorized dealers and is selective in its distribution, reserv- ing to itself the right to select its dealers; transshipping by an authorized Hanamint dealer to any dealer that is not an authorized Hanamint dealer is prohibited.
Obtaining Warranty Service: To obtain warranty service please contact the retailer where the furniture was originally purchased within the relevant warranty period and provide a copy of your dated register receipt as proof of purchase. All warranty issues must be handled through the retailer where the furni- ture was originally purchased. Original proof of purchase must accompany all warranty claims.
This warranty is the exclusive statement of your rights with respect to the defects in the items you have purchased and supersedes any other express warranty or statement, written or oral, made in connection with the purchase and sale of such item. Some states do not allow exclusion or limitation of incidental or consequential damages, so that limitation may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state
Residential warranty information is provided by the respective manufacturers and is subject to change at any time. Warranty coverage will vary for commercial installations. Sunnyland provides this information as a courtesy to our customers and is not liable for the information provided. For the most current warranty information, please visit the manufacturer’s website or contact our warranty team.